Shipping, Returns and Policies
Turf-Tec International Shipping Policy/Terms of Sale and Warranty
Shipping
We can ship to virtually any address in the world. When you place an order, the website will estimate shipping charges for you. Depending on the shipping provider you choose, shipping rate estimates will appear on the shipping quotes page.
NOTE If ordering multiple items, the website assumes each item is individually boxed. In many cases, we can include several items together in a single box or reduce the number of boxes. If we can do this, we will refund the excess shipping charges on your credit card.
For International orders, we can usually include several items in one box and also save you money on shipping. Please email us for a more accurate international quote in the contact us section of the website.
LIMITED WARRANTY OF TURF-TEC INTERNATIONAL PRODUCTS
Turfgrass Products Corporation - dba - Turf-Tec International ("Seller") warrants to the final purchaser, that all Turf-Tec International tools will be free from defects in material or workmanship for a period of one year from date of purchase. SELLER'S SOLE OBLIGATION AND YOUR EXCLUSIVE REMEDY under this Limited Warranty and, to the extent permitted by law, any warranty or condition implied by law, shall be the repair or replacement of parts, without charge, which are defective in material or workmanship and which have not been misused, carelessly handled, or improperly repaired by persons other than Turf-Tec International. To make a claim under this Limited Warranty, you must return the complete tool, transportation prepaid, to Turf-Tec International after contacting Turf-Tec International and receiving a Return Authorization number. Please include a dated proof of purchase with your tool.
ANY IMPLIED WARRANTIES SHALL BE LIMITED IN DURATION TO ONE YEAR FROM DATE OF PURCHASE. IN NO EVENT SHALL SELLER BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO LIABILITY FOR LOSS OF PROFITS) ARISING FROM THE SALE OR USE OF THIS PRODUCT. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE IN THE U.S., PROVINCE TO PROVINCE IN CANADA AND FROM COUNTRY TO COUNTRY.
Return Policy
Turf-Tec International has been in business since 1976 and we pride ourselves in producing quality tools that last for years and years. We offer a 100% satisfaction guarantee on all of our products and will gladly accept any return for a credit to be used at Turf-Tec International for future orders or a check refund may be issued. There is a 30% re-stocking fee for all returned merchandise whether an in house credit or a refund is requested and shipping charges will not be refunded. All returned merchandise must be new and in re-sellable condition. Turf-Tec will only receive returns if a Return Authorization number is first obtained from Turf-Tec International. Again, all returned merchandise must be new and in re-sellable condition and Turf-Tec does not pay return shipping fee's.
Hold Harmless Agreement
The seller shall protect, defend, indemnify and hold the purchaser and their respective assigns and their attorneys, accountants, employees, officers and directors harmless from and against all losses, costs, liabilities, claims, damages and expenses of every kind and character, as incurred, resulting from or relating to or arising out of the inaccuracy of results, injury of user, injury of sports participant, turfgrass loss, warranty, covenant or any agreement made by the seller in this agreement.